On-site Remote and Technical Support

On-site Remote and Technical Support

On-site Remote and Technical Support

“Free your business from every IT complexity and cost with an on-site remote & technical support for every IT requirement.”

Looking for On-site Remote and Technical Support? Binary IT, an Australian IT service provider company provides reliable, proactive, on-site remote & technical support to every business. Our global partnership with renowned vendors and adoption of advanced technologies has allowed us to simply every IT complexities. We deliver quality IT supports through a single point of contact.

Outsourcing remote on-site and technical support service permits you to focus on the core business area preventing you from taking additional burden of locating experienced staff and paying lump sum amount every month. With us, you will surely get a chance to save, extend the life of your equipment and reduce time in managing the multi-vendor relationship.


Our On-site Remote and Technical IT Support Includes

Desktop Support

Ensure high-level security and meet the changing requirements of technology. We offer on-site remote and technical desktop service, security and device management service, data- backup and restoration service, cloud service and user profile management service.

  • Server Support: Scalable and secure server support service which assures to keep a proper track of every IT projects. We offer;
  • Local Area Network Support: We connect computers and peripherals. We install permanent LAN Connection with Ethernet, Fiber, ADSL and NBN connectivity.
  • Wireless Solutions: From remote network setup to access point installation, we provide it all. Our wireless solutions are network boosting, microwave, network integrating and monitoring service.
  • Windows server support: For window server support we provide consultation and support for user’s server system. Furthermore, we create necessary support for computing needs including file sharing, print spooling, user documentation and support, trouble reporting, workstation configuration and server accounts.
  • Wide Area Network Support: We offer Cisco, Xirrus Riverbed, Ubiquiti platforms utilizing Multi-Protocol Label Switching technology. We offer multitude service which can be privately configured, and which are flexible in nature.
  • Computer and Network Security: We provide a range of security and computer services. Our services include anti-spyware virus, proactive anti-virus, removal of spyware and virus, computer tune-up and performance, system re-installation and cleaning with additional service of unified threat management, network and cloud-based internet service, content management, and access management.
  • Server visualization: We make sure to minimize your IT overheads and physical infrastructure for your entire IT department. We consolidate server with VMware, ESX, and ESXi.
  • Database maintenance: We ensure the smooth functioning of your company’s database. On a regular interval, we examine responsiveness and performance level. Our maintenance service includes, change in database structure, scheduled maintenance task, backup and archival service, and tracking service.


Also Read: Online IT Support Services

Device Support

If your any IT infrastructure needs immediate attention, Binary IT offer quick device support service. We offer infrastructure maintenance and repairing service. With just a quick call or message we will be there to fix your IT requirement. We offer,

  • Access point
  • Modem Router
  • NAS-Accessories
  • Wireless Access Point
  • Switches
  • Servers and
  • Many more


Application Support

Binary IT provides application management service to its customers. We offer training and workshops to make the application user-friendly in your business and application management reporting with application installation service. Binary IT provides,

  • Microsoft Office Suite Products: We are a certified Silver Microsoft Partner and we offer every Microsoft Office 365 package for education, NPO, Business, and Enterprise level.
  • Networking Associate Products: We have a complete solution for Networking Associate Products. We offer accessories, routers, modem, wireless device and many more.
  • Software applications: From software procurement, installation and user guidance we do it all. We provide Antivirus software, Office packages, Operating system software, and application software.

If your business is seeking for remote on-site and technical service which is mentioned above or not listed above, Binary IT take special prevail age to provide service as per your requirement. Our well-groomed squads have proven skills to accomplish every IT mission and we are confident enough to overcome every issue of your IT department.

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